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Punitive costs after claims handlers misled RAF

Pretoria News 7 Oct 2014 HIGH COURT REPORTER TWO ROAD Accident Fund (RAF) claims handlers have been slapped with a punitive costs order for insisting that the damages claim instituted by a woman who was injured when she jumped out of a burning bus be disputed. This was contrary to advice of the legal team appointed by the RAF to handle the claim instituted by Precious Tsotetsi. While a police report stated what happened the day she was injured when she jumped out of the window of the burning bus, the two claims handlers refused to accept liability on behalf of the RAF. RAF lawyers had pointed out that in terms of past case law in similar cases, the RAF had to accept liability. It was only after Gauteng Provincial Division of the High Court Acting Judge President Aubrey Ledwaba called the two claims handlers to chambers to explain themselves,

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