Understanding why a national footprint matters is not only important to us, but even more so to the people who need our services.
Every day, we meet strong people who are coping with and overcoming tremendous difficulties. Often, these are people who are so traumatised or overwhelmed by their situation that they have not fully processed the extent of the damage or the effects it may have on their future.
We have many years of experience and countless one-on-one interactions within this environment. One thing we know for sure is that no two cases are the same.
However, you are not alone in this.
We would like to take a moment to express our deepest sympathies if you or a loved one has been dealt a blow and you are experiencing pain physically, emotionally and, perhaps, financially.
We sincerely understand the severity of it all and the toll that it may be taking on you.
Each member of our team started as a passionate custodian of South African law. Our firm, Gert Nel Incorporated, specialises in personal injury law.
Since 2001, we have built our practice by working and growing together. Seeing the process through and delivering at the highest possible level has become not only an ingrained part of our business culture, but the essence of who we are and what we stand for.
If there is one way that we can help individuals, families and even communities through their pain, this is how we believe we can make a difference.
It is important to us that we are there alongside you at every step, providing much-needed professional support through what can seem like a daunting process.
Why a national footprint matters to us
After many years of specialised training, both individually and as a team, we have refined our systems to manage claims as smoothly and efficiently as possible.
This has allowed us to extend our services and offer our support across a broader area.
It means that we can reach more people and make a greater difference. This is something that we are tremendously proud of.
In our endeavour to deliver on our mission of supporting personal injury victims, we have increased our national footprint by opening offices in major centres across South Africa.
We have offices in Pretoria, Durban, Cape Town, Kimberley, Upington and George.
It is here that our team meets clients and processes the important paperwork required to support people throughout the personal injury claim process.
In today’s virtual world, we have also extended our services to include the Gert Nel Inc Claims Update App. The app allows clients to access updates about their claims in real time.
We constantly update our knowledge and stay informed about developments relating to personal injury law. We also share as much useful and relevant information as possible through our website.
However, not all South Africans have reliable access to the internet. Many people may also be unaware of their rights or the legal processes that exist to assist them during difficult circumstances.
This is another reason why a national footprint matters.
That is why we come to you
We work tirelessly to engage with communities that may not previously have had easy access to specialised legal assistance.
This may include individuals in townships, smaller towns or rural areas, where we arrange scheduled appointments to meet with as many people as possible.
Personal injury claims can be difficult and time-consuming. They may require detailed investigations, medical evidence, supporting documents and, in some matters, court proceedings.
These are challenges that we understand.
As a firm, we have developed structured procedures to manage personal injury claims carefully and keep our clients informed throughout the process.
Given what it can take to see a personal injury claim through, our ability to offer this support to as many people as possible speaks to our values and passion at every level.
If you can’t get to us, we’ll make a plan to come to you.
Personal injury can happen to any South African at any time
Personal injury does not only affect people living near major cities or legal centres.
An accident can happen to any South African at any time.
Added to the stress of a loss of income, medical bills or the death of a loved one, there could not be a more difficult time to deal with complicated paperwork and unfamiliar legal processes.
Some people may consider bridging finance or look at covering legal costs through credit facilities.
At Gert Nel Inc, we are determined to be there for people from all walks of life, regardless of their financial position.
Our payment structure supports this vision.
Certain matters may be handled through a contingency fee arrangement, commonly referred to as a “no win, no fee” agreement. These arrangements are subject to specific legal requirements and depend on the circumstances of the individual matter.
Our director, Gert Nel, wrote an award-winning article on this subject. In it, he outlines the processes and legislation that help ensure South Africans can access professional legal services, including those who may not have the financial means to fund a claim upfront.
Every matter is different.
We assess each case based on its individual facts, the available evidence and its prospects of success. We can then advise you on the most appropriate next steps.
Our national footprint helps us support more people
Why a national footprint matters ultimately comes down to access.
It allows us to assist more people, meet clients closer to where they live and provide specialised personal injury support across South Africa.
For someone recovering from a serious injury, travelling long distances may not be practical.
For a family dealing with the loss of a breadwinner, transport and financial limitations may make it difficult to consult an attorney in another city.
Our national presence helps us reduce these barriers.
It also allows our team to build relationships with different communities and provide clear information about personal injury rights and the claim process.
Our national footprint is not simply about the number of offices we have. It is about the people we can reach and the support we can provide during a traumatic and uncertain time.
We hope that we can be part of your journey
We are constantly looking for ways to make a meaningful difference.
If you need information about a potential personal injury claim, please feel free to contact us.
Our team can assess your matter, explain what the process may involve and advise you on the prospects of success.
We’ll guide you through the next steps and keep you updated and informed throughout.
Our office details are available on our website, or you can contact our client support team directly.
If you can’t get to us, we’ll come to you.