Preparation & Lodgement

The preparation and lodgement of your claim take place after consultation and careful consideration of your matter by the attorneys at Gert Nel Incorporated.

The instruction is handed over to our preparation or “prep” department who immediately allocates a reference number and opens a file in the name of the client.

The “prep” department ensures that all statutory required documentations are gathered and the claim is collated to the point where it is ready for lodgement.

Once Gert Nel Incorporated are satisfied that all the statutory requirements have been met, claims are lodged “by hand” at the offices of the Road Accident Fund.

The Road Accident Fund has 120 days after lodgement of the claim to investigate, request further documentation and/or information from the attorney and or make an offer of settlement.

After 4 (four) months of not having heard from the RAF a claimant may proceed with and serve summons upon the RAF to compel them to make an offer of settlement.

It is at this point that your matter is transferred to our litigation department.